Softlens.sg specializes in soft contact lenses (softlens), including cosmetic lenses and daily-use lenses, as well as related eye accessories.

Our softlens are sourced from trusted suppliers and legally imported in compliance with Singapore regulations. Customers are advised to use lenses responsibly and follow proper eye care practices.

Prescription lenses should be purchased based on accurate eye prescriptions. Customers are responsible for providing correct lens power and specifications.

Currently, Softlens.sg only delivers within Singapore.

Delivery typically takes around 2 working days after payment confirmation.

Yes. Tracking details will be available approximately 24 hours after shipment.

You can track your parcel using the tracking number provided via J&T Express Singapore.

Yes, we provide free shipping for all orders within Singapore.

Orders cannot be canceled once they have been processed. Please contact us immediately if there is an issue.

We currently accept PayNow for online purchases. Payments are automatically verified by our system.

Please contact us as soon as possible. Softlens.sg is not responsible for parcels lost due to incorrect address details.

For hygiene and safety reasons, opened or used soft contact lenses cannot be returned. Only unopened and unused products are eligible.

Please contact us immediately with clear photos of the item and packaging. We will assist you accordingly.

Refer to product descriptions for lens type, diameter, and usage. If unsure, consult an eye care professional before purchasing.

Yes, you can add multiple softlens products to your cart and check out in a single order.

Yes, Softlens.sg runs occasional promotions and special offers. Please check our website or marketplace stores for updates.

You can contact us through our website Softlens.sg or via our official stores on TikTok Shop, Lazada, and Shopee.